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Frequently Asked Questions
Justice Made Affordable and Accessible
Frequently Asked Questions
Justice Made Affordable and Accessible
Frequently asked questions: Solar Law
Justice Made Affordable and Accessible
Solar Consumer Rights & Legal Resources
At Prevost Law Firm, we understand the deep frustration and financial stress many homeowners are facing due to misleading or deceptive solar panel contracts. We are here to help and answer your questions.
Learn your solar consumer rights if you were misled, scammed, or stuck with a broken system. Browse our legal resources and request a free case review.
Solar Frequently Asked Questions
How Do I Know If My Solar Company or Lender Is a Problem?
Some solar installers and lenders have drawn enough complaints, investigations, or bankruptcy filings that we track them individually. If your installer or financing company appears below, that history matters to your case. Read the specific write-up before you do anything else.
Lenders and financing companies:
Mosaic pausing loan operations
What Solar Mosaic's bankruptcy means for homeowners
Installers we've written about:
Pink Energy (formerly Power Home Solar)
Freedom Forever's Chapter 11 filing
Arcadia Solar going out of business
our full solar installer list.
Company reviews: We've also reviewed Sunrun, SunPower, Momentum Solar, Trinity Solar, and dozens of regional and national installers in our solar companies directory and solar reviews hub.
What Are My Rights If My Solar Loan Terms Were Misrepresented?
If your loan doesn't match what you were verbally promised, you may have legal options separate from any dispute with the installer. Because your lender and your installer are often different companies with different obligations, start by understanding who actually holds your loan.
Understanding your loan: loan holder vs. loan servicer
the Holder Rule and what it means for your claim
secured vs. unsecured solar loans
how a UCC lien on your solar system works
how to check for a UCC lien on your home.
Fees and payments: hidden dealer fees in solar financing
whether to keep paying your solar loan
how stopping payments could affect a lien on your home
protecting your credit if you stop paying
consolidating debt that includes a solar loan.
Tax rebates: the 30% federal solar tax credit is changing. See: what's happening to the 30% solar tax credit
My System Isn't Working or Wasn't Finished. What Now?
A system that underperforms, was never activated, or sat half-installed after your installer disappeared is one of the most common reasons homeowners contact us. The core question is whether the panels ever delivered what the contract promised. Not just what the salesperson said out loud.
Document everything: your electric bills before and after installation, any inspection reports, and every piece of written correspondence. Then review what to do if your solar panels aren't working and what to do if you didn't get everything you were promised.
Repairs and warranty issues:
when your installer stops responding
getting repairs after your installer goes out of business
who to call when your system needs repairs
manufacturer vs. installation warranties
checking how many years are left on your warranty
warranty takeover claims after a bankruptcy
what can void your solar panel warranty
How Do I Recognize a Solar Scam Before, or After, I've Signed?
Recognizing the pattern matters whether you're evaluating an old contract or a new sales pitch from a friend or neighbor. Solar scams tend to share a playbook. Urgency, verbal promises that never make it into writing, and financing paperwork you're rushed through. Ultimately, deciphering contracts is a challenge for most consumers even in the best circumstances.
Warning signs and prevention:
how to spot a solar panel scam, fraudulent loans for systems that were never installed
safer ways to fund a solar purchase
why leases get pushed harder than purchases, and
understanding the real cost of solar.
If you're currently a target or victim:
how social media can affect your fraud case,
and coping with the stress of a solar scam or lawsuit.
You can also report suspected fraud directly to the FTC at ReportFraud.FTC.gov and to your state Attorney General's consumer protection office.
What Legal Options Exist If I Was Scammed on a Solar Purchase?
Most solar contracts route disputes to arbitration instead of a courtroom, which surprises a lot of homeowners. Understanding whether you're headed to arbitration, small claims, or a lawsuit changes how you should prepare from day one.
Understanding the process:
why arbitration is used in solar panel lawsuits
documents to prepare for solar arbitration, whether you should represent yourself in arbitration
what JAMS arbitration involves, and
what to expect from our arbitration process.
Other paths:
taking a solar case to small claims court
why some contracts don't allow class actions
what summary judgment means, and
whether you can sue your solar lender yourself.
Deadlines and outcomes:
statute of limitations on solar panel lawsuits
how a solar case is won or lost
real solar panel lawsuit outcomes
suing for damages, what a prevailing party clause means, and
What Happens If I Want to Sell My Home With Solar Panels Attached?
A pending legal case or an unresolved loan doesn't automatically block a home sale, but it does complicate one. Buyers and title companies both want clean answers about liens and warranties before closing. It is important to know that selling your home may impact your claims.
Selling your home while a legal case is pending
selling your home and leaving the panels behind
What Should I Expect When Working With a Solar Consumer Rights Attorney?
Knowing how a case actually unfolds — the retainer, the confidentiality, the settlement process — helps you go in with realistic expectations instead of guesswork. No attorney can promise a specific result, and we won't tell you otherwise.
Working with us:
why we use a retainer agreement
how attorney-client privilege protects you
whether you have to disclose a settlement
whether to sign a release for a cash offer
why Prevost Law Firm might not take a particular case
what to do if your case doesn't qualify with us,
how much does it cost to hire Prevost Law Firm
what happens to a pending case if you pass away.
When it's over:
Is This Just a Texas Problem, or Am I Protected Elsewhere Too?
Texas has moved on this specifically: Texas Senate Bill 1036 created new registration and disclosure requirements for solar retailers and salespeople after the complaint surge documented by Texas Appleseed.
Federally, the Treasury Department, CFPB, and FTC announced a joint interagency partnership to address deceptive residential solar practices, meaning protections exist whether or not your state has passed its own law yet.
Prevost Law Firm has been covered by the Dallas Morning News and CBS for our work on the solar industry crisis.
You can also read When Solar Goes Wrong and hear it discussed on the Harmon Solar podcast episode we participated in.
Key protections in other states include the 3-business-day cancellation right, the Truth in Lending Act (TILA), and state consumer fraud statutes. These laws and statutes differ per state.
Prevost Law Firm can help qualifying cases in most U.S. states. Request a no-cost case review to see if you qualify.
What If My Installer Is Not Being Responsive?
If your solar installer is unresponsive or has gone out of business, you may have legal options to cancel your loan and seek financial relief. Prevost Law Firm offers no-cost claim reviews to help you understand your rights and take action.
Go here to read more about what to do if your installer is not being responsive.
What If I Already Paid Off Most or All of My Solar Panel Loan?
Even if you've already paid off your solar loan, you may still be entitled to legal relief—Prevost Law Firm helps homeowners navigate UCC liens, broken promises, and contract breaches to fight to recover funds and protect their rights.
Go here to read more about what to do if you paid all or most of your loan.
What Is the Holder Rule and How Does It Protect Consumers?
The FTC’s Holder Rule may allow consumers to assert certain claims and defenses against a lender or other holder of the credit contract based on misconduct by the seller. Prevost Law Firm helps homeowners use this protection to seek solar relief, even when an installer has gone out of business.
What Is the Statute of Limitations for Solar Panel Lawsuits?
A statute of limitations is a time limit for starting a legal case. The statute of limitations for solar panel lawsuits varies by state and claim type—but if you've been misled or harmed, it's critical to act quickly before your window to seek justice closes; Prevost Law Firm can help you understand your timeline and take immediate legal action.
Why does Prevost Law Firm charge a retainer?
Prevost Law Firm charges a retainer because solar panel cases do not involve guaranteed payouts from insurers, and this hybrid fee structure allows us to share the risk while keeping legal costs capped for our clients. It helps pay for things like reviewing documents, making phone calls, doing research, and preparing the case.
How Many Years Do I Need to Have Left on My Warranty?
Even if your solar warranty only has a year left, you may still have a legal claim. Prevost Law Firm helps homeowners pursue compensation for broken promises, misrepresentations, and lost warranty value.
Go here to read more about how many years you need to have left on your warranty.
How Does the UCC Lien Work?
Solar lenders may file a UCC financing statement asserting a security interest in the solar equipment. Although this is generally not the same as a mortgage or lien on the home itself, it can affect title and may need to be released or subordinated when you sell or refinance your home. A UCC lien is like putting a “this is still tied to a loan” note on property until the debt is paid or the lien is removed.
Can I File a Class Action or Have a Jury Trial in a Solar Panel Lawsuit?
Many solar contracts restrict your right to a jury trial or class action through arbitration clauses; but Prevost Law Firm can still help you fight back, explore legal loopholes, and pursue justice even within those limits.
Go here to read more about whether or not you can file a class action or have a jury trial.
What If I Used the Tax Rebate to Pay Down My Solar Loan?
Using your tax credit to pay down your solar loan does not necessarily prevent you from pursuing legal relief. Even when consumers receive part or all of their promised rebate, it may not have happened as promised by a solar salesman. Depending on the facts and applicable law, potential relief may include loan cancellation, reduction of the loan balance, or recovery of payments already made.
Go here to read more if you used the tax rebate to pay your solar loan.
What Happens if I Win and What Happens if I Lose?
If your solar lawsuit is successful, you may receive financial relief, such as loan cancellation or reimbursement of payments, depending on your case. If your claim is unsuccessful, your loan obligations generally remain in place.
Go here to read more about what happens when you win, and what happens if you lose.
How Many Solar Panel Lawsuits Settle vs. Go to Arbitration?
Many solar panel lawsuits settle before reaching arbitration, but timing varies. Prevost Law Firm stays persistent to help you get the best possible outcome, whether early in the process or right before a final hearing.
Go here to read more about how many lawsuits settle versus go to arbitration.
How Long Does the Process Take?
The legal process to resolve a solar panel loan dispute typically begins with a 60-day demand period, followed by arbitration that can take several months to over a year or more. Prevost Law Firm moves swiftly at each stage to help you reach the best outcome as efficiently as possible.
Struggling with a Solar Panel Loan? Know Your Legal Options
Many homeowners across the U.S. were misled into solar panel contracts with false promises of savings, only to be left with malfunctioning systems, voided warranties, and burdensome loans, specially after their installers went out of business. If your solar system isn’t performing as promised, you may have legal options, and a free claim review can help you find out.
Go here to read more about your legal options regarding struggling with a solar panel loan.
Can I Sue for Damages in a Solar Panel Lawsuit?
If your home was damaged by a faulty solar panel installation or you're stuck paying for a system that doesn't work, you may have legal options. The damages available in a solar dispute depend on the claims asserted, the parties involved, and applicable law. For claims asserted against a lender under the FTC Holder Rule, affirmative monetary recovery under the Rule is generally limited to amounts the consumer has paid under the contract, although other laws may provide additional remedies. If your installer is still in business, you may also be able to sue for damages like roof leaks or electrical issues.
Can I Sue My Solar Lender Myself? Why Hiring an Attorney Matters
Suing your solar lender on your own is risky, as lenders use complex legal defenses and fine-print disclaimers to avoid liability. An experienced attorney can help you navigate these challenges and recover what you’re owed. You may be allowed to handle the case yourself, but having a lawyer can make it easier to understand the rules and protect your rights.
Go here to read more about potentially suing a lender yourself.
Class Action Lawsuits Versus Arbitration and Power in Numbers
Many solar panel contracts include arbitration clauses, which block homeowners from joining class-action lawsuits. Instead, each case must be handled individually through arbitration, but coordinated efforts like mass arbitration can still pressure companies to settle.
Go here to read more about why class actions are not allowed in solar panel lawsuits.
Why You Shouldn’t Stop Paying Your Solar Loan Without a Legal Strategy: Addressing Home Liens
Arbitration clauses in solar contracts prevent homeowners from joining class-action lawsuits, requiring each case to be handled individually. However, mass arbitration (many individuals filing separate claims) can still create leverage against solar companies.
Go here to read more about why you shouldn't stop paying without a legal strategy.
What Is the Dealer Fee in Solar Panel Financing?
Dealer fees are financing charges or markups that can substantially increase the amount financed. The CFPB has reported that hidden solar financing fees commonly range from 10% to 30% of the cash price and can sometimes be higher. When these costs aren't clearly disclosed, consumers may not realize how much more they're paying to finance the system.
Go here to read more about the dealer fee in solar panel financing.
Why Arbitration? Understanding Its Role in Solar Panel Lawsuits
Arbitration is a private legal process required by many solar contracts, preventing homeowners from taking disputes to court. While it limits some legal options, it sometimes offers a faster resolution and can still lead to loan cancellations or settlements when handled by an experienced attorney.
Go here to read more about arbitration's role in solar panel lawsuits.
Solar Panel Lawsuit Updates: What Homeowners Need to Know
Prevost Law Firm has had favorable results in all but one case as of September 15, 2026, with homeowners seeing various outcomes including winning loan cancellations, refunds, and lien removals after proving misrepresentation or warranty failures. As more solar companies go bankrupt, lenders are increasingly being held accountable under consumer protection laws.
Go here to read more about what homeowners need to know about solar panel lawsuit updates.
What Does It Mean to Be the Prevailing Party in a Solar Panel Lawsuit?
Many solar contracts include “prevailing party” clauses, which can require the losing side to pay the winner’s legal fees. if a homeowner sues over a solar panel deal and the court or arbitrator rules in the homeowner’s favor, the homeowner may be called the prevailing party. If a homeowner wins any part of their case, like a loan reduction or breach of contract, they may qualify as the prevailing party and recover attorney costs.
Go here to read more about what it means to be the prevailing party.
Can I Review the Settlement Offer in My Solar Panel Lawsuit?
In a solar panel lawsuit, you have full control over settlement decisions. Nothing is agreed to without your approval. Your attorney must review each offer with you, and you decide whether to accept, reject, or counter.
Can I Stop Paying for My Solar Loan Once I Have a Legal Strategy? Addressing Credit Questions
Whether or not to stop paying your solar loan depends on your financial situation and legal strategy. While continuing payments can protect your credit, stopping may be justified if your system was misrepresented, and legal action could help recover what you’ve paid.
Go here to read more whether you can stop paying your solar loan.
Why Does Prevost Law Firm Not Take Lease Cases In Solar?
Prevost Law Firm does not currently accept lease or PPA solar cases, as these agreements provide limited legal remedies compared to purchased systems, and our focus is on helping homeowners pursue claims involving ownership-based contracts with stronger consumer protections.
Why Prevost Law Firm Cannot Disclose Settlement Details
We cannot share the details of individual solar panel lawsuit settlements because many lenders require nondisclosure agreements. Many settlement agreements include confidentiality or nondisclosure provisions that restrict the parties and their attorneys from publicly sharing settlement amounts or other terms. Because of those contractual obligations, Prevost Law Firm may be unable to disclose details of individual client settlements.
Go here to read more on why we cannot disclose settlement details.
What if I didn't get everything I was promised by my solar salesman or installer?
If your solar panel system was never completed or if promised components like a battery were never delivered, you may have legal claim. These situations often qualify as breaches of contract or warranty, especially when the system was never operational or never received the proper approvals. Documenting these issues is key to strengthening your case in arbitration and may also help you recover attorney's fees as the prevailing party.
Go here to read more about what happens if you did not get everything you were promised.
If my solar panels are not working, can I stop paying?
If your solar panels are not working, you may still be contractually required to make loan payments, but that does not mean you are without legal options. Even if your solar system is not working, you may still be contractually obligated to make loan payments while your dispute is pending. Depending on the facts, the FTC Holder Rule and other consumer-protection laws may provide claims or defenses against the lender. However, stopping payments can have serious consequences, including credit reporting and collection activity, so you should speak with an attorney about your specific situation before changing your payments.
Go here to read about what to do with payments if your solar panels are not working.
What is the difference between a Secured Loan Versus Unsecured Loan?
A secured solar loan is backed by the solar panels themselves, allowing lenders to file a UCC lien tied to your property address, which must typically be resolved before selling your home. In contrast, an unsecured loan carries no collateral and gives lenders no claim to your assets if you default. Understanding this difference helps clarify your rights and risks when entering or exiting a solar financing agreement. In simpler terms, a secured loan is backjed by property and an unsecured loan is not backed by property.
What happens to the solar panels at the end of the lawsuit?
In many cases Prevost Law Firm has handled, homeowners have been able to keep their solar panels after resolving their loan dispute. The outcome depends on the settlement or arbitration award, the financing agreement, and whether the lender has a security interest in the equipment. The lender may have a right to take back their collateral. Even so, some lenders may choose to abandon the panels upon conslusion of the cade even in the event of complete loan forgiveness.
Go here to read about what happens to solar panels at the end of a lawsuit.
Can I make repairs to my panels if my installer is out of business?
If your solar installer is out of business and your panels need repairs, you are not required to wait indefinitely for your case to resolve. Start by documenting the issue through a formal inspection, photos, and a written estimate, then notify Prevost Law Firm so we can alert the other side. If they fail to inspect or respond in time, you may proceed with the repair and we will include the cost in your legal claim. This process may help protect your rights without jeopardizing your case. Any system alterations, however, could impact your claims.
Go here to read about repairs when your solar panel installer is out of business.
Who do I call if I need repairs to my solar system?
If your solar system needs repairs, the right technician to call depends on whether your original installer is still in business. If they are, contacting them directly is crucial to preserve any remaining warranty coverage. If the installer has gone out of business, you may hire a reputable third-party repair provider—but be sure to document everything, including an inspection, photos, and a written estimate. Prevost Law Firm will notify the lender, and once they’ve had the chance to respond, you may proceed with the repair and seek reimbursement as part of your legal claim. Any system alterations could impact your claims.
Go here to read about who to call if you need repairs to your solar system.
What's The Difference Between a Manufacturer and an Installation Warranty?
If your solar panel system is experiencing issues, it's important to know whether the problem is covered under a manufacturer’s warranty or an installation warranty. A manufacturer’s warranty typically covers equipment malfunctions—like faulty panels or inverters—while an installation warranty covers workmanship from the initial install, such as poor wiring or roof leaks. If your installer is still in business, they may be obligated to fix issues related to improper installation. Knowing which warranty applies helps you take the right next steps when seeking support or considering legal action.
Go here to read about manufacturer versus installation warranties.
What if I need to sell my home while my solar panel legal case is pending?
If you need to sell your home while your solar panel lawsuit is still pending, it is possible. Your attorney should first send a demand letter to the lender stating that all future payments, including the loan payoff at closing, are made under protest. After the sale, your legal case will shift from loan cancellation to financial recovery, demanding reimbursement for the amount you paid.
Can I sue Titan?
Titan Solar Power filed for Chapter 7 bankruptcy in 2024, which generally prevents creditors from pursuing claims directly against the company while the bankruptcy stay applies. However, homeowners may still have potential claims or defenses involving their solar lender, including rights that may be available under the FTC Holder Rule.
What Documentation Do We Need to Support Your Case?
As your case moves into arbitration, Prevost Law Firm may request specific documents from you to strengthen your claims. These include tax returns related to any promised solar tax credits, pre- and post-installation electricity bills, annual solar production reports from your system (via Enphase or SolarEdge), documentation of property damage such as roof leaks, and any relevant communication with your installer or lender. While some claims—like dealer fees or the installer going out of business—require no input from you, your participation on these key items helps us build the strongest possible case for arbitration.
Beware of “Warranty Takeover” Claims from Third-Party Solar Companies
Some third-party companies, like Conserva and Solar Insure, are contacting homeowners with claims that they can “take over” solar warranties—but these offers are misleading. Instead of restoring your original warranty, they sell limited service plans that often exclude critical protections like roof leak or installation coverage. These companies don’t replace your warranty, and you may still face out-of-pocket costs for repairs. Focus on resolving your case first—Prevost’s goal remains full contract cancellation and loan forgiveness.
Why Prevost Law Firm Might Not Be Able to Take Your Case
Prevost Law Firm is committed to helping homeowners misled by solar panel contracts, but there are cases they cannot take. Contracts that involve AAA arbitration are often too costly for consumers, making the process unsustainable for the firm and its current fee model. Some contracts might not have an arbitration provision, like some Dividend Solar contracts we see. Cases involving Sunlight Financial are often complex, which make them time- and resource-intensive to pursue. If your case falls into one of these categories, Prevost encourages you to seek a local attorney.
Does the Equifax Class Action Affect Your Solar Panel Case?
Many clients have asked if the Equifax class action affects their solar panel case with Prevost Law Firm. The short answer: it does not. The Equifax lawsuit focuses on credit reporting issues related to solar loans, while Prevost’s cases deal with contract violations and installation failures. You’re welcome to join the Equifax case if it applies to you, but it won’t impact your case with Prevost.
Go here to read about how the Equifax class action lawsuit may or may not affect your case.
Should You Contact Your State Attorney General About Your Solar Loan?
You can report your solar lender to your state attorney general. These complaints help build public pressure and can lead to state investigations or lawsuits. Unlike private arbitration, attorney general lawsuits are public, create legal precedent, and help expose industry-wide misconduct. Even if it doesn’t impact your individual case, your report adds to a growing record that benefits all consumers. If you are contacted by the Attorney General’s Office regarding your solar complaint, you may speak with them and answer basic questions truthfully. However, because you are represented by our firm and your case is currently pending, please do not speculate, discuss legal strategy, characterize what your case is worth, agree to any resolution, withdraw your complaint, or provide additional documents without first speaking with us.
Go here to read whether you should contact your State Attorney General.
Should You Take Your Solar Panel Case to Small Claims Court?
If your solar panel claim is under $20,000, small claims court may be your best option. In Texas, these cases are handled by Justice of the Peace courts, don’t require a lawyer, and are designed to be simple and affordable to navigate on your own. Filing usually costs around $130 total, and the process is straightforward—just explain what happened and ask the court for relief. Even if you don’t win, you’ve taken a stand and been heard by a judge. For smaller cases, this can be a powerful and cost-effective step toward justice.
Go here to read whether you should take your case to small claims court.
What If You Already Removed and Disposed of Your Solar Panels?
If you’ve already removed and disposed of your solar panels, Prevost Law Firm likely can’t take your case. Without the panels, it’s nearly impossible to prove system failure or installation issues—critical elements for a successful claim.
Additionally, most loan contracts prohibit destroying the equipment, which can further weaken your legal standing. We understand the frustration, but without that key evidence, pursuing a case becomes more risky.
Go here to read about what to do if you removed AND disposed of the solar panels.
What If You Removed Your Solar Panels And Didn’t Reinstall Them?
If you’ve removed your solar panels but haven’t reinstalled them, you may still have a valid legal case. This situation often comes up after storms, roof replacements, or ongoing issues with solar performance. The key is that you’ve kept the equipment—meaning you still legally hold the collateral, which is crucial in building your claim. While proving performance may be more difficult without active data, the fact that you didn’t destroy or dispose of the system works in your favor. You can reinstall the panels later, but even if you don’t, you could still qualify for a loan cancellation or refund.
Go here to read about what to do if you removed and didn't reinstall your solar panels.
What Solar Mosaic’s Bankruptcy Means for Your Case
If you're a Solar Mosaic customer, Mosaic’s bankruptcy does not necessarily end your ability to pursue a claim. Its conversion from Chapter 11 to Chapter 7 plan has been confirmed, and important consumer protections were preserved during the bankrupcty proceedings. Prevost Law Firm continues working to identify the appropriate loan holders and pursue available claims on behalf of our clients. If you have questions or want to explore your options, visit PrevostLawFirm.com for a free claim review.
Go here to read about what Solar Mosaic's Bankruptcy means for your case.
Should You Refinance Your Solar Loan Into a Mortgage
If you’ve been offered the chance to refinance your solar loan into a home mortgage, don’t sign anything before understanding how it could affect your legal rights. Paying off or replacing your original solar loan may affect claims or defenses you have related to that financing, and it can turn solar debt into debt secured by your home. Before refinancing, Prevost Law Firm recommends having your situation reviewed so you understand what rights or leverage you could be giving up.
Go here to read about why you shouldn't refinance your solar loan into a mortgage.
Should You Join a Class Action Lawsuit?
Many solar loan agreements contain arbitration clauses that can prevent homeowners from participating in a class action and instead require disputes to be handled individually. These provisions are often enforceable under federal law. That’s why Prevost Law Firm generally pursues eligible solar loan claims through individual arbitration rather than relying on a class action. If you believe you were misled about your solar loan, start with a no-cost claim review.
Read why most or all solar cases are or elligibile for class action lawsuits.
What does the Solar Mosaic’s Bankruptcy Mean for Your Payments?
Mosaic’s bankruptcy does not automatically cancel your solar loan. Many loans are now serviced by Solar Servicing LLC, and borrowers may still be responsible for payments. Whether you continue paying is your choice. Stopping payments may result in credit reporting, collections, or other consequences.
Go here to read about the Mosaic bankruptcy and what it means for your payments.
How Might the Attorney General Impact Your Solar Case?
The Texas Attorney General has recently taken legal action against several solar providers and lenders, including companies like Freedom Forever. While these state-level actions are a significant step toward industry accountability, it is important for consumers to understand how these proceedings interact with their personal legal situations. If the Attorney General asks detailed questions about the facts of your solar transaction or your pending legal case, please let them know that you are represented by an attorney and give them our contact information and ask them to call us for additional information.
Go here to read about how the Attorney General might impact your solar case.
Why Can’t Lawyers Share Every Communication or Detail About a Case With Anyone?
Attorney-client privilege protects confidential communications between you and your lawyer, while attorney-to-attorney communications often involve strategy, negotiations, or legally protected settlement discussions. Ethical rules and evidence laws sometimes prevent those lawyer-to-lawyer communications from being shared verbatim, but your attorney is still required to keep you informed and explain what matters to your case.
How Much Does It Cost to Hire Prevost Law Firm for a Solar Case?
At Prevost Law Firm, you pay a small upfront retainer and an arbitration filing fee to get started. After that, you won’t owe additional legal fees unless we obtain a favorable result. If we do, your additional fee is capped. We also seek to have the lender pay your attorney’s fees when possible.
Here’s more information about how much it costs to hire Prevost Law Firm.
Our Results
What clients are saying
"Took Care of Everything"
I felt completely stuck when Encor went out of business, leaving me with an unfinished solar system that didn’t work, failed inspections, and a loan I still had to pay. On top of that, they misled me about tax credits and savings, and I ended up paying more in taxes and insurance instead. Prevost Law Firm stepped in and took care of everything. Their team handled my case with professionalism and compassion, and I’m so grateful for the outcome. If you're struggling with solar issues, you need to call them. (Cara J.)
"Exceeded My Expectations"
My experience with Encor Solar was a disaster. They installed a system that didn’t work, used an unlicensed subcontractor, voided my roof warranty, and lied about the need for batteries during power outages. When they went out of business, they left me with an unfinished system and no way to fix the mess they created. Prevost Law Firm was amazing—taking on my case and delivering results that exceeded my expectations. They are true advocates for homeowners, and I’m so grateful for their help. If you're facing a similar situation, I can’t recommend them enough! (John S.)
"Pleasure To Work With"
Would recommend 100%. Neal and his staff did an excellent job keeping me informed about the process every step of the way. He was able to get a settlement. He was a pleasure to deal with. (Gabrielle S.)
"Communicated Each Stage Clearly"
Working directly with Mr. Prevost was excellent. Having worked with several attorneys in several fields regarding general real estate matters, I was very pleased with my specific niche case against UCC-1 filings regarding solar liens. Mr. Prevost knew exactly how things would play out in handling the matter and communicated each stage clearly with me as to what I should do and what his team would need from me in the process. (Cody McDonald)
"Changed Our Lives
We can’t thank Prevost Law Firm enough for what they’ve done for us. My wife and I felt utterly defeated and trapped by the $73,590 loan for a solar panel system that never even worked. Encor, the installer, went out of business before the system passed inspection, but Solar Mosaic still demanded we pay for it. As disabled homeowners, we felt taken advantage of and didn’t know where to turn.
From the first phone call, their team made us feel like we weren’t alone in this fight. They listened to our story, fought tirelessly on our behalf, and never gave up until they got results. Thanks to them, our $73,590 loan was completely canceled, and we were refunded every single dollar of the $28,493 we had already paid into the loan. Best of all, we got to keep the solar panels for free!
When we got the news, we were overwhelmed with relief and gratitude. My stroke has already made life challenging enough, and this financial nightmare had only added more stress. Now, thanks to Prevost Law Firm, we can breathe again and finally focus on getting the panels working for us.
To anyone dealing with a solar panel loan disaster: don’t wait—call Prevost Law Firm. They are incredible, and they truly fight for people like us. We are so grateful we found them, and we hope others in similar situations will reach out for their help.
Bart and Diana Daniels
Feeling Lied To About Solar?
Millions of Americans have been duped into one-sided solar contracts. If you were misled when purchasing solar panels, you are not alone.
Is your solar contract costing you more money that it’s saving you? Did the solar salesperson misrepresent the savings or outright lie to get you sign up? Did you lose your warranty?
Our lawyers can help get you get justice.
No Cost
Claim-Review
If you were misled about your solar system, left with a system that doesn't work, or are paying a loan for solar that didn't deliver what was promised, you may have legal options.
Prevost Law Firm represents homeowners in solar disputes involving installers, financing companies and lenders.
Complete the form for a no-cost claim review to see whether we may be able to help.
You Financed Solar Panels. You Didn't Sign Up for This.
Texans filed 818% more solar-related complaints with the Attorney General's office between 2018 and 2023, according to a 2024 report from Texas Appleseed's Dimming the Benefits of Residential Solar in Texas. Complaints to the Texas Department of Licensing and Regulation climbed 576% over the same period. You are not the only one this happened to.
Maybe your installer went out of business before the system switched on. Or your electric bill didn't drop the way the salesperson promised. Maybe you found signs of a possible hidden dealer fee buried in your loan. Or a signature on a contract you don't remember signing.
Whatever brought you here, you have solar consumer rights.
This page is a starting point for understanding them.
Prevost Law Firm built this hub to organize what we've written about solar contracts, loans, warranties, and lawsuits into one place. It's not legal advice for your specific situation, and reading it doesn't create an attorney-client relationship.
It's a map, so you know what questions to ask next. And where to click if you want to go deeper.
One note up front. Prevost Law Firm generally works with homeowners who purchased or financed their solar systems. Not solar leases or power purchase agreements (PPAs) or individuals who paid cash for their systems.
If you're not sure if you have a loan, lease or PPA, our guide to what a solar PPA is and solar lease vs. PPA can help you figure out which category your agreement falls into before you read further.
What Counts as a Solar Consumer Rights Violation?
A solar consumer rights violation happens when a company misrepresents costs, savings, financing terms, or warranty coverage to get your signature. The Consumer Financial Protection Bureau's August 2024 Issue Spotlight: Solar Financing found lenders misrepresenting loan terms, inflating costs with hidden markups, and misleading homeowners about tax savings.
Common patterns we see....
A salesperson claiming your electric bill would drop to zero
A dealer fee added to your loan balance without clear disclosure
A system that was never activated
A contract that doesn't meet Texas disclosure requirements.
Any of that sound familiar? Start with what counts as a deceptive trade practice and what to do when a solar salesperson lied to you.
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Nothing herein is intended, and does not, create an attorney client relationship and is for informational purposes only. The Prevost law firm is licensed in Texas and North Carolina and is licensed to practice law in all Texas and North Carolina state courts and in multiple Federal Courts and Arbitration in 46 states. The attorney client relationship will only be created after the parties enter into a signed letter of representation.